Terms of Service

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the information you provide, for maintaining the security of your account credentials, and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

LedgerHelm provides AI-assisted bookkeeping and accounting tools, including transaction categorization, bank and accounting-software connections, reconciliation, reporting, and related features. We may add, change, or remove features over time. Some features rely on third-party services (for example, QuickBooks, Xero, and Stripe), and your use of those features is also subject to those providers’ terms.

The Service uses artificial intelligence to suggest categories, detect anomalies, and answer questions about your data. AI output may be inaccurate or incomplete and is provided to assist you, not to replace professional judgment. You are responsible for reviewing and confirming categorizations, reports, and any financial or tax decisions. LedgerHelm is not an accounting, tax, legal, or financial advisory firm, and the Service does not constitute professional advice.

You retain ownership of the data you submit to the Service (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to provide and improve the Service. When you connect a bank, QuickBooks, Xero, or other account, you authorize us to access and process data from that account to provide the Service. Our handling of personal and financial data is described in our Privacy Policy.

You agree not to:

• use the Service in violation of any law or regulation, or to infringe the rights of others;
• upload malware, attempt to gain unauthorized access, or disrupt or interfere with the Service or its security;
• reverse engineer, resell, or use the Service to build a competing product, except to the extent permitted by law; or
• submit data you are not authorized to share or that contains another party’s confidential information without consent.

Paid plans are billed in advance on a recurring basis (monthly or annually) through our payment processor. Fees are non-refundable except where required by law or expressly stated. We may change pricing on a prospective basis with notice. You authorize us to charge your payment method for applicable fees, including any one-time onboarding fees, until you cancel. You can cancel at any time, and cancellation takes effect at the end of the current billing period.

The Service integrates with third-party providers. We are not responsible for the availability, accuracy, or practices of third-party services, and your use of them is governed by their own terms and privacy policies.

The Service, including its software, design, and content (excluding Your Content), is owned by Arkenly LLC and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that risks harm to us or others. Upon termination, your right to use the Service ends; sections that by their nature should survive (such as fees owed, disclaimers, and limitations of liability) will survive.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output or reports will be accurate or complete.

To the maximum extent permitted by law, Arkenly LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

You agree to indemnify and hold harmless Arkenly LLC from claims, damages, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, or your violation of these Terms or applicable law.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms.

These Terms are governed by the laws of the United States and the state in which Arkenly LLC is organized, without regard to conflict-of-law rules. Any dispute will be subject to the exclusive jurisdiction of the courts located there, unless applicable law requires otherwise.

This Service is operated by Arkenly LLC. Questions about these Terms? Reach us through our contact page.